Contact — Livescore bet
Business inquiries
Partnership, commercial and advertising enquiries go to [email protected] with the subject line prefixed "Business:". We do not accept paid placements inside reviews — a casino or bookmaker cannot buy a higher score, a softer bonus clause reading, or a "recommended" badge on the home page. What we do accept: brand mentions in clearly-labelled sponsor blocks, syndication of our review tables under licence, and data-sharing agreements with other UK-licensed outlets. Media kits, rate cards and traffic breakdowns are available on request; expect a reply within three working days.
What we cannot help with
A few things we genuinely cannot do, however politely they are asked. We cannot unlock a Livescore Bet account — only Livescore Bet support can do that, and the fastest route is their 24/7 chat. We cannot force a withdrawal: payment times depend on the operator, the payment method and KYC status, and no email from our desk will speed any of that up. We cannot help with disputes over wagering requirements that a reader has already triggered — the clause text is final once play begins, and complaints go to the operator and then to IBAS (details on the dispute resolution page). We also cannot comment on pending police matters, ongoing self-exclusions or active responsible-gambling cases.
Media requests
Journalists working on UK gambling, sports betting or football-adjacent stories can reach the editor directly at [email protected]. Quotes attributed to Ewan Fairhurst or Keira Vickers are approved before publication; raw data (bonus clause archives, withdrawal time logs, payment-method coverage over time) is available on request with attribution. We respond to press deadlines within 24 hours on weekdays and will flag if a question falls outside our area — for example, we cover retail casino and sports-betting markets only in the United Kingdom, not continental Europe or the Americas.
Topics we answer
The desk answers readers on: bonus terms (wagering, max bet, excluded games, expiry), payment methods (which cards, wallets and open-banking rails move money in and out, at what speed), the mobile app (what version runs on which phone, what differs from the browser build), licence and regulation questions tied to the UKGC, and head-to-head comparisons between Livescore Bet and other UK-licensed brands. Questions about sports strategy, individual player form or match predictions are outside scope — there are better-placed outlets for those, and we would rather say so than file a thin answer.
Response time
Readers who email [email protected] usually receive a first reply within one working day, often the same day if the message arrives before 17:00 UK time. If the question needs a clause check or a payment-method retest, we say so in the first reply and give a date for the follow-up — we do not leave threads open-ended. On weekends and UK bank holidays the desk is covered, but response times extend to two working days. Nothing is handled by a bot: the first reply is from a human on the editorial team, and they stay on the thread until the question is closed.
How to reach us
The one email address is [email protected] — for readers, press, operators and legal correspondence alike. Written mail reaches us at Ravenhill Analytics Ltd, 42 Bath Street, Glasgow G2 4BW, United Kingdom; the phone line is +44 (0)141 411 9808 and it is staffed on weekdays between 10:00 and 17:00 UK time. There is no social-media inbox — we do not run accounts on X, Facebook or Telegram, and anyone claiming to be us on those platforms is not us. Please do not send personal account details (full card numbers, passwords, session tokens) by email; if we need that kind of information to help, we will ask and we will say exactly what for.